Companies' perceptions of the costs of accepting payments vary, and many find it difficult to estimate how much of their annual turnover is spent on this. Almost one in three companies said they did not know. The companies that assess the cost respond as follows:

• 25 per cent estimate the cost at between 0 and 1 per cent of annual turnover.
• 31 per cent estimate the cost at between 1 and 2 per cent of annual turnover.
• 10 per cent estimate the cost at more than 2 per cent of annual turnover.